Quick-Links

Submit a
News-Tip
FAQs
Home
Comments or
Feedback
Support
Request
Form
Call In A
News-Tip
208-381-6660
Technical
Support
Instructions

HelpDesk Support | FAQs

How Do I Submit A New Support Ticket?
Summary: While on our Website: 1. On the Support page (previous page), you will see a search box where there is a + New Support Ticket optio...
Thu, 30 Sep, 2021 at 2:16 PM
Holiday Schedule & Availability
The Normal Working Days for the Digital HelpDesk support staff are: 8:30am - 5:00pm EST Monday-Friday The Digital HelpDesk is generally not staffed d...
Thu, 12 Aug, 2021 at 6:15 PM
Submitted A Ticket But Did Not Receive A Response
Have you not received a response to your emailed ticket request? There is currently a known issue with some email domains (@att.net, sbcglobal.net, @cox...
Thu, 2 Sep, 2021 at 11:32 AM
PHONE SUPPORT
Voicemail messages can be sent into our team by calling the number below.  One of our agents will respond to you as soon as possible during our business hou...
Thu, 2 Sep, 2021 at 11:46 AM